If the Pro Screen+ is installed outside, does it need coverings, shielding, etc?
Pro Screen+ is rated for outdoor use, however, it is recommended that it be installed under covering for optimal performance.
Is Pro Screen+ temperature sensitive?
Pro Screen+ is rated to function in temperatures up to 107.5 degrees Fahrenheit.
Is the Pro Screen+ water resistant?
Pro Screen+ is IP65 rated which means it is water resistant, not waterproof. The device should not be exposed to direct contact with water/rain.
Can I turn off the data tracking so I’m not storing personal health information of employees, subcontractors and/or visitors?
Yes, each customer can choose how they want to track and store data. Pro Screen+ preforms only a body temperature screening, and is not a clinical device as defined by the FDA. It is not intended to be used as a medical device, only a system to determine if clinical screening of a person’s body
How can I get notified of a positive temperature result?
Immediate alerts can be sent to an individual or group via their cell phone email alert technology.
Is there a charge for help with integration?
Most integrations with access control systems are very simple and can be managed with little or no remote support. More complex integrations may require additional support that can be determined on a case by case basis whether additional costs are necessary.
What if I need help setting up the Pro Screen+ configurations or implementing the device into an existing entrance system?
We can preset the configuration or walk your IT team thru the integration.
What’s the margin for temperature error?
Pro Screen+ has a margin of error of 0.5 degrees Fahrenheit.